Seasonal Holiday Team Lead - Westfield Topanga

Cherry Hill Programs • Los Angeles, CA

1d • Onsite

About The Position

As a Shift Lead, you’ll help create excellent experiences on Santa photo sets by supporting the team, welcoming families, assisting with photos, and keeping daily operations running smoothly. You’ll bring warmth, energy, and leadership to every shift while helping create a joyful holiday experience guests will remember. The role is seasonal and based at Westfield Topanga.

Cherry Hill Programs partners with retail locations, tourist attractions, and destinations across North America to provide holiday and souvenir experiences for children and families. The company describes its mission as bringing magic to every experience by capturing moments that last a lifetime.

The position offers flexible scheduling, same-day pay options, an employee referral program, and a fast-paced team environment. Seasonal team members may have opportunities to return for future holiday seasons or explore growth opportunities in the souvenir photography division, where available. Holiday perks include one free Santa visit for friends and family with 10 photo prints and 10 holiday cards from Shutterfly, a personalized digital message from Santa powered by Portable North Pole, and three free months of Pixie Post access.

Cherry Hill Programs says it values safety, diversity, integrity, collaboration, creativity, fairness, and inclusion, and strives to provide a work environment free from discrimination and harassment.

Requirements

• Have a positive attitude and strong work ethic.
• Be able to work as part of a team and independently.
• Have good interpersonal and communication skills.
• Be flexible to work peak retail hours, including evenings, weekends, and holidays.
• Be able to process sales transactions and handle cash comfortably.
• Be at least 18 years of age.
• Be able to lift and carry equipment weighing up to 50 pounds and stand for prolonged periods.

Nice To Haves

• Previous retail, service industry, or cashier experience is preferred but not required.

Responsibilities

• Perform opening and closing duties at the assigned venue.
• Lead by example and reinforce policies and procedures established by the Operations Manager or Regional Manager.
• Troubleshoot technical issues and escalate them to IT or local management when needed.
• Assist with training and/or recruiting as needed.
• Take photos and provide guests with memorable souvenirs; photography experience is not required.
• Provide excellent guest service throughout the experience.
• Participate as a team member to help photo operations run smoothly and effectively.
• Engage in a friendly manner with guests, staff, and coworkers.
• Operate the POS system and photography equipment.
• Maintain a safe and clean working environment.
• Complete other tasks as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• A fun, fast-paced team environment.
• Potential to return for future holiday seasons and explore growth opportunities in the souvenir photography division, where available.
• One free Santa visit for friends and family, including 10 photo prints and 10 free holiday cards from Shutterfly.
• A personalized digital message from Santa, powered by Portable North Pole.
• Three free months of access to Pixie Post.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed