Seasonal Harbor Operations Specialist

Port of Seattle•Marina, CA

1d•Hybrid

About The Position

There are two (2) positions available at different locations and work hours: · Shilshole Bay Marina – Thursday - Sunday (12:30pm to 10:30pm) · Bell Harbor Marina – Friday – Monday (7:00am to 5:00pm) As a Seasonal Harbor Operations Specialist, you will be front-line operational staff for Port properties for commercial fishing, commercial and recreational vessel facilities. You will manage day-to-day operations of maritime business and ensure all activities are followed according to set expectations, policies, and procedures for safety, environmental, and efficiency. You will provide customer service and standard operational information to current and prospective customers and the public. You will establish and maintain positive interactions with customers to address their concerns, answer their questions, and assist with their needs. You will provide property security by patrolling buildings, upland gated fence storage yards, and lockers ensuring that all areas are locked and secured for facility and public safety. You will provide parking enforcement ensuring proper policies and procedures. You will collaborate with other Harbor Operations Specialists, contracted security, Portfolio Manager, and maintenance personnel to meet customer needs. You will exchange information and provide daily updates to bring awareness to routine events, scheduled special events, and activities which may impact the facility operations. You will provide updates and revised post orders to on-coming Duty Harbor Specialist at shift turnover. You will act as first responder and operate skiff in emergency situations (i.e., person in the water, oil, fuel, or chemical spills) and deploy oil boom equipment for spill response. You will also execute containment procedures to provide containment for vessel spills, following proper incident reporting for regulatory agencies per policy.

Requirements

Valid Washington State Driver’s License, or the ability to obtain one, is required in order to travel locally.
Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle.
If a position is eligible to telework, work performed while teleworking must be performed in Washington State.
You will be required to comply with all work rules, safety, and Personal Protective Equipment (PPE) requirements.
One (1) year of experience in facilities, maintenance or security operations.
Apply equity and exemplify shared values, behaviors, and practices in all aspects of the work.
Familiarity with boat and marina operations, including marina environmental regulations and guidelines.
General proficiency with desktop office applications such as Microsoft Outlook and Word.
Proficient customer service skills, especially face to face interaction.
Excellent verbal and written communication skills.
Well-developed problem-solving skills and conflict resolution skills to effectively manage through expected and unexpected change.
Ability to work independently with minimal supervision.

Responsibilities

Manage day-to-day operations of maritime business and ensure all activities are followed according to set expectations, policies, and procedures for safety, environmental, and efficiency.
Provide customer service and standard operational information to current and prospective customers and the public.
Establish and maintain positive interactions with customers to address their concerns, answer their questions, and assist with their needs.
Provide property security by patrolling buildings, upland gated fence storage yards, and lockers ensuring that all areas are locked and secured for facility and public safety.
Provide parking enforcement ensuring proper policies and procedures.
Collaborate with other Harbor Operations Specialists, contracted security, Portfolio Manager, and maintenance personnel to meet customer needs.
Exchange information and provide daily updates to bring awareness to routine events, scheduled special events, and activities which may impact the facility operations.
Provide updates and revised post orders to on-coming Duty Harbor Specialist at shift turnover.
Act as first responder and operate skiff in emergency situations (i.e., person in the water, oil, fuel, or chemical spills) and deploy oil boom equipment for spill response.
Execute containment procedures to provide containment for vessel spills, following proper incident reporting for regulatory agencies per policy.

Benefits

Medical, Dental, and Vision Care with options that work for you and your family.
Paid Vacation – Just about four weeks per year that increases with tenure to rest and rejuvenate.
Paid Sick Leave – At least one hour of sick leave for every 40 hours worked.
Holidays – More than ten days per year to celebrate with family and friends away from work.
Pension/Retirement Plans – A pension and additional savings plans to prepare for your future after the Port.
Getting to Work – From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work hybrid.
Parental Leave – Six weeks of paid leave to spend with new additions to your immediate family.
Development – From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.
Equity, Diversity, and Inclusion – The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees – regardless of race, gender, and other identities – succeed and reach their fullest potential.
Work-Life Balance – We provide the resources to help you create habits to be healthy and balanced.
Mission Driven – We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce, and job creation in an equitable, accountable, and environmentally responsible manner.