Seasonal Guest Experience Host- Food and Beverage (Ends 10/4/2026)

Madame Tussauds • New York, NY

10h • $18 • Onsite

About The Position

Step into the spotlight and bring the fun to life! 🎬 At Madame Tussauds New York, you don’t just clock in—you join a world of glitz, glam, and unforgettable memories! From serving delicious snacks and beverages to creating memorable moments for guests, every day is packed with energy, excitement, and smiles. We're looking for enthusiastic, outgoing, and service-oriented team players to join our Food & Beverage Team!

Requirements

• Candidates must be 18+ for this role
• 6 months – 1 year experience working in ticketing/admissions, attractions, entertainment, or customer service-based positions preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication and listening skills with both team members and guests.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently or as part of a team, with strong problem-solving skills to remedy guest questions or concerns.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Responsibilities

• Serve guests with a friendly attitude while providing exceptional customer service.
• Prepare and serve food and beverage items in accordance with company standards.
• Maintain clean, organized, and fully stocked food and beverage areas.
• Accurately process food and beverage transactions using point-of-sale systems.
• Recommend menu items, snacks, beverages, and combo offerings to enhance the guest experience and drive sales.
• Ensure food quality, presentation, and service standards are consistently met.
• Assist guests with questions and provide a welcoming, positive experience.
• Follow all food safety, sanitation, health, and hygiene standards.
• Support daily operational needs, including stocking, cleaning, and opening/closing duties.

Benefits

• Outstanding opportunities for career development within our exciting, global organization.
• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• FUN working environment

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed