Insomniac - III Points Miami 2026 Seasonal Ground Control / Headliner Experience Festival Team Member

Live Nation Entertainment • Miami, FL

13d • Onsite

About The Position

Insomniac is seeking a highly motivated self-starter who embodies both a passion for dance culture and a love of helping others to join their Ground Control and Headliner Experience Team. This role is responsible for providing an exceptional experience to headliners at Insomniac events. Insomniac is a leading producer of innovative, immersive music festivals and events worldwide, known for its state-of-the-art production and focus on fan interaction and experience.

Requirements

• Experience using radios and ability to work under pressure in stressful environments is required
• Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Must be able to professionally interact with all levels of individuals in a courteous manner and de-escalate situations before they become unpleasant.
• Must be able to stand on your feet for up to four hours at a time and walk long distances
• Must be able to lift up to 20lbs
• Must be able to walk up/down stairs
• Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

Nice To Haves

• Customer service-related work experience is preferred

Responsibilities

• Welcome attendees at entrances and make everyone aware of Ground Control’s presence and purpose
• Abide by assigned shift schedule, pump water at the free water refill stations and patrol the event zones at correct times with assigned group mates
• Learn how to operate a two-way radio and perform emergency medical calls
• Listen attentively to the radio and respond immediately to specific calls and requests
• Assist distressed individuals when they are in need of a helping hand
• Memorize information provided by the event website, festival guide and staff guide to share with attendees
• Understand evacuation procedures and locate safe refuge locations prior to the opening of each show
• Provide support at entrance areas using megaphones to assist Headliners with directional support

Benefits

• The compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed