Seasonal Fulfillment and Receiving Support Associate, West County Center

Macy's•Des Peres, MO

15h•$15 - $20•Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Work includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to complete Buy Online Pickup In-Store orders on time; and keeping the stockroom and sales floor running efficiently. You also greet shoppers, resolve issues, and deliver orders with care. The role calls for attention to detail, teamwork, operational excellence, hospitality, and a customer-focused approach. Colleagues prepare for the day by reviewing goals, learning about products and promotions, and organizing merchandise and the stockroom. They assist customers on the sales floor and during curbside pickup, fulfill orders accurately and on time, recover sales floors and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They share loyalty program benefits, complete orders, organize the stockroom, and help prepare the team for the next day. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability. The position requires talking, lifting, frequent movement, standing, and reaching. Physical tasks include standing for at least two consecutive hours, lifting at least 25 pounds, stooping, kneeling, crouching, climbing ladders, and reaching above eye level. The job also requires close vision, color vision, depth perception, and focus adjustment, as well as frequent use of computers and other technology, including handheld equipment and cash registers.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, tag, and organize merchandise and maintain an orderly stockroom.
Pick, pack, and retrieve customer orders from back-of-house storage and deliver orders curbside.
Monitor alerts and complete Buy Online Pickup In-Store orders on time.
Support inventory accuracy and keep the stockroom and sales floor operating efficiently.
Greet customers, listen to their needs, resolve issues, and provide helpful customer interactions.
Recover sales floors and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Share loyalty program benefits and help customers complete their purchases.
Complete orders, organize the stockroom, and prepare the team for the next day.
Collaborate with colleagues and work toward sales goals and strong store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice