Seasonal Festival of Lights Elves/Concierge
About The Position
The Mission Inn Hotel & Spa is seeking an enthusiastic, dependable, and service-oriented individual to join its team for the Annual Festival of Lights celebration. This seasonal position helps create a memorable and welcoming experience for guests and visitors throughout the holiday season. The role supports the traditions, guest experiences, and seasonal activities of the event in a unique hospitality environment. The position focuses on engaging with guests, providing attentive service, and helping them feel welcomed and oriented at the hotel. The successful candidate is professional, works well with others, takes pride in their work, and is prepared to contribute to the event’s successful operation.
Requirements
- At least one year of experience in a customer service role involving substantial guest interaction.
- Valid driver's license with no major infractions for at least six months.
- Ability to solve problems as they arise.
- Ability to work in a team environment.
- Pleasant and helpful personality.
- Ability to work a full shift standing and move between the valet lot and different areas of the hotel.
- Strong desire to make a positive impact on others.
- Outgoing and engaging personality.
- Excellent verbal communication skills.
- Ability to work in a fast-paced setting.
- Ability to stand for the duration of the shift.
- Availability to work various shifts, including weekends and holidays.
Nice To Haves
- Hospitality industry experience.
Responsibilities
- Engage with guests and take a sincere interest in providing an exceptional customer experience.
- Welcome guests arriving at the hotel and open vehicle doors as guests arrive by motor vehicle.
- Escort guests to the front desk and orient them to the check-in process.
- Park and retrieve guest vehicles as requested.
- Escort guests and their luggage to their rooms after check-in, explaining hotel amenities and relevant information about the property.
- Work with other attendants to provide each guest with a personalized experience and open doors for guests.
- Assist the lobby attendant in keeping the entrance area clean and organized.
- Provide helpful, engaging service to guests and employees, going beyond routine expectations.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
