Seasonal Experience Representative

Filoli Center • Woodside, CA

1d • Onsite

About The Position

Filoli is seeking energetic, versatile, and friendly Seasonal Experience Representatives to join their team from July 6th through January 2027. This role is the primary point of contact for guests, ensuring a positive and memorable experience on the estate. The position involves rotating through various areas including the House, Gardens, and shops, with a focus on providing exceptional service. The hourly rate for this position is $26.00.

Requirements

• High school education or equivalent.
• A valid Driver’s License is highly recommended due to limited public transportation access.
• Comfortable with basic technology (Windows/Google Apps).
• Must be able to be on your feet, walk on varied terrain, and lift up to 50 lbs.
• Commitment to Diversity, Equity, Accessibility, and Inclusion (DEAI).
• Ability to view cultural differences as assets and treat every guest with dignity and warmth.

Nice To Haves

• Previous experience in retail, hospitality, or museums.
• A great attitude is a must.

Responsibilities

• Welcome visitors, provide wayfinding, and share information about Filoli through informal storytelling.
• Assist guests with purchases in the Clock Tower Shop or Trailhead Store using the Square POS system.
• Support special events and rentals, potentially serving refreshments if 21+.
• Manage visitor flow and assist with setting up event equipment such as stanchions and signage.

Benefits

• Develop high-level hospitality skills.
• Work in a beautiful environment.
• Play a direct role in sustaining a racially equitable and inclusive organization.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED