Seasonal EVS Supervisor - Part Time (Swing Shift)

Oaklawn•Hot Springs, AR

5d•Onsite

About The Position

Under general supervision, the Seasonal EVS Supervisor oversees and coordinates the Racing EVS Attendants on their shifts to ensure the cleanliness of public areas meet Oaklawn standards and Core Values. This role is responsible for maintaining the cleanliness, safety, and sanitation of the Casino and public areas, conducting daily tours to ensure work completion and adherence to standards, maintaining shift logs, and ensuring safe work habits. The supervisor also responds to cleaning requests, identifies supply needs, assures guest service, and is responsible for hiring, training, scheduling, and developing EVS attendants. Additionally, the role involves providing leadership, excellent guest service, cooperation with team members, maintaining professional relationships, adhering to company policies and regulations, and staying informed of company communications. The supervisor must also effectively communicate concerns and ideas, report unsafe behavior, and maintain a positive attitude consistent with company values. Punctual attendance and the ability to work overtime are required. The role requires the ability to use cleaning equipment, possess superior attention to detail, strong analytical and problem-solving skills, strong guest service skills, the ability to work in a fast-paced environment, supervisory skills, excellent verbal skills, and the ability to maintain a professional demeanor. Communication via hand-held radio and the ability to work both independently and as part of a team are also necessary, along with flexibility and adaptability.

Requirements

Must be at least 21 years of age.
1+ years professional housekeeping
Previous supervisory experience 1+ years
Ability to use equipment associated with position; including but not limited to the use of vacuum cleaners, mops, brooms and floor machines.
Superior attention to detail
Strong analytical and problem-solving skills
Strong guest service skills
Ability to work in a fast paced, high energy environment
Supervisory skills and able to lead by example
Excellent verbal skills
Ability to maintain a professional and positive demeanor with guests and team members
Ability to adhere to OJC attendance standards
Ability to use a hand-held radio for communications
Must be able to work as part of a team and maintain a positive attitude, as well as work independently
Flexible and adaptable to work in changing environment
Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
All applicants must complete a pre-employment drug screen and background check.

Nice To Haves

High School grad or GED preferred but not required

Responsibilities

Maintains the cleanliness, safety and sanitation of the Casino and public areas
Conducts daily tours of all areas to ensure that EVS attendants are completing work as assigned and meeting OJC standards and Core Values
Maintains shift log or report, communicating any irregularities necessary for successful operations of other shifts.
Knows safe work habits and ensures that team is following safety protocols
Responds to cleaning or grounds keeping requests from other departments.
Identifies and communicates cleaning supplies and equipment needs to EVS Manager
Assures prompt, courteous service to all guests, internal and external.
Hires, trains and develops EVS attendants, schedules work areas and follows up
Provides leadership and assistance to EVS Team.
Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times.
Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.
Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.
Performs all duties in accordance with company core values, internal policies and procedures, as well, as applicable laws and gaming regulations
Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter.
Effectively communicates concerns and information to supervisor and listens to communication from supervisor.
Effectively relates ideas for improvements to supervisor and management in accordance with chain of command.
Observes and reports any and all unsafe behavior displayed by internal and external guests.
Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests
Punctual attendance required
Ability to work required overtime.
Ability to use equipment associated with position; including but not limited to the use of vacuum cleaners, mops, brooms and floor machines.
Manages work procedures and expedites workflow.
Provides coaching and counseling to team members.