Seasonal Event Cashier/Flagger - Hillsboro, OR

LAZ Parking Northwest•Hillsboro, OR

2d•Onsite

About The Position

Seasonal work from Nov 10th to Dec 17th. The Cashier/Flagger is the front-line personnel responsible for greeting, engaging and interacting with all customers entering and exiting the facility. The position requires cash handling, making correct changes, monitoring transactions, etc. for traffic entering/exiting the facility.

Requirements

Strong customer service experience required.
Cash handling/credit card transaction experience is required.
Willingness to be flexible, work multiple facility locations.
Ability to handle challenging and at times, emotionally charged situations.
Ability to speak, read, and comprehend the English language.
Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
Proficient in basic math.
Good at communicating professionally and effectively.
A team player. You’re open to different opinions and can help motivate your team.
Capable of working in an unsupervised setting.

Nice To Haves

Team player who likes to have fun while they work.
Enjoys meeting people and sparking conversations.
Dynamic. Charismatic, full of energy, and happy to help in any way.
Dependable. Responsible.
Good under pressure. Doesn’t fold and get overwhelmed easily.
Able to handle challenging and at times, emotionally charged situations.

Responsibilities

Meet and greet each customer with courtesy and great customer service.
Collect the parking fees and provide correct change.
Understand and know how to handle different types of parkers; i.e. tenants, visitors, employees, administration, etc.
Understand the surroundings and building area in order to answer questions.
Complete the daily report.
Assist in staffing the exit or entry booth during peak collection hours in order to facilitate exit/entry should problems occur.
Communicate with management, supervisors and traffic directors.
Answer customer service questions concerning parking and answer general customer inquiries in a courteous, professional and effective manner, referring questions to the supervisor when applicable.
Determine traffic flow in times of equipment failure or during periods of construction.
Demonstrates a sense of urgency and timeliness.
Demonstrate the ability to seek improvement.
Field additional duties if they are assigned.