Seasonal Event and Front Desk Attendant

National Audubon Society•Columbus, OH

5d•Onsite

About The Position

The Grange Insurance Audubon Center seeks an energetic and qualified candidate to assist in covering the front desk during weekend and holiday open hours and special events which may occur during the weekday mornings, weekday evenings and weekends. This position reports to the Sr. Operations Manager, Ohio Centers and assists the Event and Front Desk Attendant by working directly with guests and vendors to ensure a positive experience, that guests are good stewards of the 18,000 sq ft. LEED-Certified building and in promoting our mission and membership. Additionally, this position will have an opportunity to assist special projects, data entry for membership and attendance. This is a seasonal position scheduled approximately 18-22 hours a week and for 6 months. This position is required to work most weekends and on weekdays as needed, both daytime and evening shifts, to assist in coverage of front desk and/or rental and special events. Evening shifts can go as late as midnight. One or two standard shifts during the work week may occur. These shifts may vary from week to week depending on rental and special events scheduling.

Requirements

High school degree or equivalent.
One to three years customer service experience.
Problem solving, independence and resourcefulness.
Ability to multi-task.
Basic computer knowledge with POS system, Microsoft products.
Effective organizational and communication skills.
Ideally passionate about nature and conservation.
Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation.
Experience engaging with a broad range of stakeholders and communities is preferred.

Responsibilities

Assist in carrying out opening and closing tasks for each shift to ensure the building is ready to open to the public (or ready for an event) or secured at closing.
Help other GIAC staff and/or catering staff move main entrance tables, furniture, and exhibitions prior to rental setup.
Greet and guide vendors and guests during rental set up.
Greet and guide visitors when they enter the building and sign them into our POS.
Assist in ensuring that visitor engagement items are restocked.
Assist Event and Front Desk Attendant in performing office administrative duties as assigned.
Assist in completion of data entry for daily attendance in visitor software system.
Assist in monitoring and maintaining restrooms and general building needs during shift.
Assist in AV equipment check out/in.
Assist in maintaining inventory of cleaning supplies.
Assist caterer with building needs as they arise, with light janitorial duties and light maintenance needs.
Assist guests with questions.
Administer and complete end of rental check list with the catering staff lead.
Clearly communicate end of shift notes with supervisor.
Assist at Aullwood Audubon Center & Farm at Center Director’s discretion.
Partner with Audubon staff to foster inclusive and collaborative work environments
Other job-related duties as assigned.