Insomniac - Escape Halloween 2026 Seasonal Credential Staff

Insomniac Events•San Bernardino, CA

3d•$17 - $20•Onsite

About The Position

Insomniac is seeking highly motivated self-starters with a passion for dance culture and credential operations to join their team as Seasonal Credential Staff. This role involves working directly with management to execute Credential Operations for Insomniac events, including the Escape Halloween festival. Insomniac is a leading producer of innovative music festivals and immersive events worldwide, known for its high-quality fan experiences.

Requirements

Extremely organized, with an eye for detail
Multi-tasker who thrives under pressure
Strong verbal and written skills / phone etiquette and communication skills
Must be motivated with an “Everything is possible” attitude
Must be an active problem solver, instilled with a sense of urgency for projects large and small
The ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant
Employee must know and follow job safety procedures, attend required health and safety training's, proactively promote safety at work, and promptly report actual and potential accidents and injuries
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Nice To Haves

Passion for dance music
Passion for credential operations

Responsibilities

Act as the first face of Insomniac for staff check in
Check government issued IDs to ensure proper identification of all personnel entering site
Promptly solve issues that arise by utilizing resources and clear communication
Proactively seek out errors in credential uploads and fix them before staff arrival
Act as a key-holder for the credential office, ensuring safety and security
Assist in administrative tasks as needed
Ensure materials get inventoried and transported back to warehouse