Seasonal Cocktail Server

Pyramid Global Hospitality•Cincinnati, OH

7d•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated, customer-focused Restaurant Server to join their team at the AC Hotel Cincinnati at The Banks. Servers are the face of the restaurant and are responsible for customers' experiences. This role involves preparing the restaurant for service, greeting guests, guiding them through the menu with descriptive selling, accurately taking orders, understanding menu details, collaborating with staff, resolving guest concerns, and presenting bills accurately. The ideal candidate is quick on their feet, has an engaging attitude, and is passionate about creating exceptional guest experiences.

Requirements

2-4 years of food service experience
Knowledge of wine, beer, cocktails, and spirits
Ability to work under pressure in a fast-paced environment
Excellent communication skills

Nice To Haves

Engaging and welcoming personality
Descriptive and able to sell
Passion for creating an exceptional experience for all guests

Responsibilities

Prepare the restaurant pre-shift for the service ahead
Greet guests as they arrive or move about the restaurant
Guide guests on their culinary journey through descriptive selling of the menu
Be accurate in your order taking, confirming all special requests
Be the master of the menu, understanding the details to enhance the conversation
Work collaboratively with other restaurant servers and kitchen/bar staff
Assist guests who have concerns to guide them to a resolution that leaves them happy
Finalize the experience through timely and accurate bill presentation