Seasonal Club Customer Service Outfitter

Bass Pro Shops•Port St. Lucie, FL

10d•Onsite

About The Position

This is a seasonal position with the opportunity to earn extra money for the holidays and enjoy an Outfitter Discount. The CLUB Customer Service Outfitter provides world-class customer service for guests while presenting the benefits of becoming a CLUB Member. The CLUB Outfitter will be a product expert while executing account servicing and other CLUB processes, including acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.

Requirements

High school diploma or equivalent experience
0 to 2 Years of Experience
Excellent organization skills and attention to details.
Experience in a customer service environment.
Excellent verbal and written communication skills.
Adaptability to new processes and procedures.
Excellent self-motivation and initiative while unsupervised.
Stand and/or walk during shift to assist customers on the sales floor, etc.
Hear well enough to constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers
Constantly assess the accuracy, neatness and thoroughness of work assigned
Light work that includes lifting and moving objects up to 20 pounds constantly
Occasionally ascend or descend ladders, stairs, step stools, etc
Occasionally work in noisy environments

Responsibilities

Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela’s CLUB Member or provides current member with a unique and exclusive experience.
Executes all Bass Pro Shops & Cabela’s CLUB operational and compliance programs.
Demonstrates products to customers.
Remains knowledgeable of advertised sales.
Helps meet metric goals and objectives for self and store.
Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized.
Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
Provides daily feedback and reports in a timely and accurate manner.
Provides peer coaching, recognition, and support as a CLUB advocate and representative.
Provides service to all areas of the store based on business need.
ALL OTHER DUTIES AS ASSIGNED