Seasonal Club Customer Service Outfitter

Bass Pro Shops•Port St. Lucie, FL

4d•Onsite

About The Position

This is a seasonal position focused on providing world-class customer service and promoting the benefits of becoming a Bass Pro Shops & Cabela’s CLUB Member. The role involves being a product expert, executing account servicing, acquiring new members, driving CLUB sales, enhancing customer experience, peer coaching, and ensuring regulatory compliance. The position is part of a national hiring event for seasonal roles.

Requirements

High school diploma or equivalent experience
0 to 2 Years of Experience
Excellent organization skills and attention to details.
Experience in a customer service environment.
Excellent verbal and written communication skills.
Adaptability to new processes and procedures.
Excellent self-motivation and initiative while unsupervised.

Responsibilities

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela’s CLUB Member or provides current member with a unique and exclusive experience.
Executes all Bass Pro Shops & Cabela’s CLUB operational and compliance programs.
Demonstrates products to customers.
Remains knowledgeable of advertised sales.
Helps meet metric goals and objectives for self and store.
Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized.
Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
Provides daily feedback and reports in a timely and accurate manner.
Provides peer coaching, recognition, and support as a CLUB advocate and representative.
Provides service to all areas of the store based on business need.
ALL OTHER DUTIES AS ASSIGNED