Ice! Immersive Christmas Experience Seasonal Christmas Entertainment Coordinator
About The Position
Assist in coordinating the operation of all Special Events or Leisure Experience activities such as ICE!, Best of Florida Christmas, and SummerFest. This role involves checking the status of operations, lighting, AV, cleanliness, and system operation, and correcting any aesthetic deficiencies. The coordinator will follow training guidelines to support the direction of Special Events Managers and Assistant Managers, and monitor and assist with training for all Special Events employees. Learning and operating software systems used in events (ticketing, retail, inventory, space usage) is also a key responsibility, as is resolving financial, inventory, and numeric discrepancies. The position requires adherence to all company policies and procedures, reporting of accidents and unsafe conditions, maintaining a professional appearance, protecting company assets, and providing excellent guest service according to company standards. Developing and maintaining positive working relationships, complying with quality assurance standards, and identifying opportunities for efficiency and improvement are also expected. The role involves standing, sitting, or walking for extended periods and performing physical tasks such as moving, lifting, carrying, pushing, and pulling objects weighing up to 25 pounds.
Requirements
- High School diploma or G.E.D. equivalent.
- At least 1 year of related work experience.
- No supervisory experience.
Nice To Haves
- None
Responsibilities
- Assist in coordinating the operation of all Special Events or Leisure Experience activities.
- Check the status of operation, lighting, AV, cleanliness, system operation and correct any aesthetic deficiencies.
- Follow through with training guidelines to support the direction of Special Events Manager and Assistant Managers.
- Monitor and assist with training for all Special Events employees.
- Learn and operate software systems used in events (i.e., ticketing, retail, inventory, space usage, etc.).
- Resolve financial, inventory, numeric discrepancies.
- Follow all company policies and procedures.
- Report accidents, injuries, and unsafe work conditions to manager.
- Verify uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests’ service needs.
- Thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Comply with quality assurance expectations and standards.
- Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Perform other reasonable job duties as requested.
Benefits
- Wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
