Seasonal Chocolatier - Chicago
About The Position
Ghirardelli is seeking Seasonal Chocolatiers to join their team in Chicago. This role involves being the face of the company, acting as an ambassador for the brand, and providing a world-class guest experience. Responsibilities include merchandising, stocking, providing excellent guest service, and selling Ghirardelli's premium chocolate line. The position requires high energy, reliability, a strong work ethic, and the ability to work all shifts, including nights and weekends. Chocolatiers will perform various tasks such as cashiering, candy making, stocking merchandise, pre-packing, and fountain duties to maintain the brand image and equity of the business.
Requirements
- Must be 18 years old
- High Energy
- Reliable
- Strong Work Ethic
- Ability to work all shifts including Nights and Weekends
- Basic math computation skills
- Strong oral and written communication skills
- Ability to work with little or no supervision
- Ability to work with a diverse work team and meet adversity with professionalism
- Ability to manage time effectively
- Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service
- Ability to operate a dishwashing machine
Nice To Haves
- Previous retail experience is desirable
Responsibilities
- Provide exceptional Guest service
- Effective management of all cash handling and credit card processing procedures utilizing Company Procedures and best practices
- Assemble various proprietary retail items per the Recipe Guidelines
- Maintain adequate supply of all retail product both on the sales floor and in back stock
- Ensure all product is appropriately priced and signed per Company Guidelines
- Maintain sales floor and products to Company Standards of cleanliness, arrangement, and display
- Maintain detailed knowledge of all products, pricing, and Company History
- Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
- Gift-wrap as needed items for sale per Company Guidelines and Standards
- Follow Food Safety guidelines and maintain all table tops, serve ware, floors and trash receptacles in a clean and sanitary condition
- Keep all Fountain and Condiment supplies both on the sales floor and behind the Fountain Area stocked and in good condition.
- Maintain the stockroom in a clean and orderly fashion
- Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager
- Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
- Properly Set Up, Maintain, and Break Down Fountain Area
- Replenish toppings and various fountain items throughout the day as needed and minimize or eliminate food waste
- Maintain the proper level and all required ice cream flavors
- Keep knowledge level current of all fountain products and their required preparation
- Work as a "Topper" or "Scooper" as needed
- Perform "Semi-Table Service" function as part of overall Guest Satisfaction
- Maintain all Candy Making equipment and supplies in good working order, and know all recipes
Benefits
- Starting Pay - $17.05/hr + Tips!
- Holiday Pay – 1.5x pay for worked holidays!
- Free Sundae or shake on every Shift!!
- Employee Discount – 50% off everything!
- Quarterly Bonus opportunity!!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
