Seasonal Chocolatier - Chicago

Ghirardelli Chocolate Company•Chicago, IL

4d•Onsite

About The Position

Ghirardelli is seeking Seasonal Chocolatiers to join their team in Chicago. This role involves merchandising, stocking, and providing excellent guest service while selling premium chocolate. Ghirardelli employees are brand ambassadors, and the company aims to be America's #1 premium chocolate company by providing a world-class guest experience. This position offers immediate openings with the ability to start in days.

Requirements

Must be 18 years old.
High Energy.
Reliable.
Strong Work Ethic.
Ability to work all shifts including Nights and Weekends.
Basic math computation skills.
Strong oral and written communication skills.
Ability to work with little or no supervision.
Ability to work with a diverse work team and meet adversity with professionalism.
Ability to manage time effectively.
Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service.
Ability to operate a dishwashing machine.

Nice To Haves

Previous retail experience is desirable.

Responsibilities

Merchandise, stock, and provide excellent guest service while selling our Premium Chocolate line.
Represent the company image correctly to maintain brand image and equity.
Perform various tasks associated with being a Chocolateer including Cashiering, Candy Making, Stocking Merchandise, Pre-packing, and Fountain duties.
Provide exceptional Guest service.
Manage all cash handling and credit card processing procedures utilizing Company Procedures and best practices.
Assemble various proprietary retail items per the Recipe Guidelines.
Maintain adequate supply of all retail product both on the sales floor and in back stock.
Ensure all product is appropriately priced and signed per Company Guidelines.
Maintain sales floor and products to Company Standards of cleanliness, arrangement, and display.
Maintain detailed knowledge of all products, pricing, and Company History.
Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities.
Gift-wrap items for sale per Company Guidelines and Standards.
Follow Food Safety guidelines and maintain all table tops, serve ware, floors and trash receptacles in a clean and sanitary condition.
Keep all Fountain and Condiment supplies both on the sales floor and behind the Fountain Area stocked and in good condition.
Maintain the stockroom in a clean and orderly fashion.
Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager.
Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition.
Properly Set Up, Maintain, and Break Down Fountain Area.
Replenish toppings and various fountain items throughout the day as needed and minimize or eliminate food waste.
Maintain the proper level and all required ice cream flavors.
Keep knowledge level current of all fountain products and their required preparation.
Work as a "Topper" or "Scooper" as needed.
Perform "Semi-Table Service" function as part of overall Guest Satisfaction.
Maintain all Candy Making equipment and supplies in good working order, and know all recipes.