Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters • Walnut Creek, CA

23d • Onsite

About The Position

Urban Outfitters Seasonal Brand Ambassadors bring the brand to life through authentic customer connections, personal style, and enthusiasm for pop culture. They create a fun, distinctive shopping experience while staying current on product releases, trends, and store and online activity. The role supports customers across in-store and online shopping, helps keep the sales floor inspiring and organized, and contributes to a positive, collaborative team environment. Retail or customer service experience is helpful but not required.

Requirements

• Genuine love for Urban Outfitters.
• Confidence expressing personal style and creativity.
• People-first mindset and enjoyment of meeting and helping others.
• Collaborative attitude and positive energy.
• Comfort working in a fast-moving, ever-changing environment.
• Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

• Experience in retail or customer service.

Responsibilities

• Represent Urban Outfitters through individuality, creativity, and a personal perspective; stay informed about product drops, trends, and store and online activity.
• Engage customers in authentic conversations, share information about exclusive drops and promotions, and recommend products with genuine enthusiasm.
• Maintain an inspiring, organized, easy-to-shop store through restocking and styling displays.
• Use in-store technology to support customers shopping in-store, online, or across both channels.
• Remain flexible, try new tasks, and help wherever needed while learning on the job.
• Support teammates, share ideas, and contribute to a positive store environment.

Benefits

• Flexible scheduling.
• Employee discount on Urban Outfitters products.
• Opportunities to grow within the brand.
• Hands-on experience with fashion, culture, and retail.
• Medical, dental, and vision benefits, subject to location and employment-status eligibility.
• Paid time off (PTO), subject to location and employment-status eligibility.
• Retirement savings, subject to location and employment-status eligibility.
• Additional comprehensive perks and benefits, subject to location and employment-status eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed