Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters•Bloomington, MN
•Onsite

About The Position

Seasonal Brand Ambassadors bring Urban Outfitters to life through personal connections, individual style, and enthusiasm for pop culture. They help create authentic and enjoyable customer experiences, share information about products and promotions, and maintain an inspiring, organized, on-brand store. Ambassadors use in-store technology to support customers shopping in-store or online, adapt to changing needs, and contribute to a positive, collaborative team environment. Retail or customer service experience is helpful but not required.

Requirements

  • Genuine love for Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • People-first mindset and enjoyment of meeting and helping others.
  • Collaborative attitude and positive energy.
  • Comfort working in a fast-moving, ever-changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Experience in retail or customer service.

Responsibilities

  • Show individuality, creativity, and perspective while representing the Urban Outfitters brand; stay informed about product drops, trends, and in-store and online activity.
  • Engage customers in authentic conversations, communicate exclusive drops and promotions, and share enthusiasm for products.
  • Help create memorable customer experiences that encourage customers to return.
  • Maintain an inspiring, organized, and easy-to-shop store by restocking and styling displays.
  • Use in-store technology to support customers shopping in-store, online, or across both channels.
  • Stay open to new tasks, help where needed, and learn in a fast-changing environment.
  • Support teammates, share ideas, and help maintain a positive workplace.

Benefits

  • Flexible scheduling.
  • Employee discount on Urban Outfitters products.
  • Opportunities to grow within the brand.
  • Hands-on experience with fashion, culture, and retail.
  • Medical, dental, and vision benefits, subject to location and employment-status eligibility.
  • Paid time off, subject to location and employment-status eligibility.
  • Retirement savings, subject to location and employment-status eligibility.
  • Generous employee discounts.
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