Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters • Portland, ME

19d • Onsite

About The Position

Urban Outfitters Seasonal Brand Ambassadors bring the brand to life through authentic customer connections, personal style, and an enthusiasm for pop culture. The role focuses on creating a fun, genuine shopping experience while staying informed about product drops, trends, and in-store and online activity.

Brand Ambassadors engage customers, share information about products and promotions, help keep the store organized and on-brand, and use in-store technology to support shopping across channels. They collaborate with the team, adapt to changing needs, and contribute to a positive store environment. Retail or customer service experience is a plus but is not required.

Requirements

• A genuine love for Urban Outfitters.
• Confidence expressing personal style and creativity.
• A people-first mindset and enjoyment of meeting and helping others.
• A collaborative attitude and positive energy.
• Comfort working in a fast-moving, ever-changing environment.
• Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

• Experience in retail or customer service.

Responsibilities

• Represent Urban Outfitters through individuality, creativity, and personal perspective; stay informed about product drops, trends, and in-store and online activity.
• Engage customers in authentic conversations, share information about exclusive drops and promotions, and create memorable shopping experiences.
• Maintain an inspiring, organized, and easy-to-shop store by restocking and styling displays.
• Use in-store technology to support customers shopping in-store, online, or across channels.
• Remain open to new tasks, adapt to changing needs, and learn on the job.
• Support teammates, share ideas, and help create a positive store environment.

Benefits

• Flexible scheduling.
• Employee discount on UO products.
• Opportunities to grow within the brand.
• Hands-on experience with fashion, culture, and retail.
• Medical, dental, and vision benefits.
• Paid time off (PTO).
• Retirement savings.
• Additional comprehensive perks and benefits, subject to location and employment status.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed