Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters•Westfield, NJ
•Onsite

About The Position

Urban Outfitters is seeking a Seasonal Brand Ambassador to bring the brand to life through genuine customer connections, personal style, and an enthusiasm for pop culture. The role creates an authentic and enjoyable shopping experience by engaging customers, supporting their shopping preferences, and keeping the store inspiring, organized, and on-brand. Ambassadors stay informed about product drops, trends, promotions, and activity in-store and online, while remaining flexible and working collaboratively with the team. The position is located at 154 E Broad St, Westfield, New Jersey, 07090.

Requirements

  • Genuine love for Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • People-first mindset and enjoyment of meeting and helping others.
  • Collaborative attitude and positive energy.
  • Comfort in a fast-moving, ever-changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Experience in retail or customer service is a plus, but not required.

Responsibilities

  • Represent Urban Outfitters through individuality, creativity, and personal perspective; stay informed about product drops, trends, and what is happening in-store and online.
  • Engage customers in authentic conversations, share information about exclusive drops and promotions, and communicate enthusiasm for products.
  • Help maintain an inspiring, organized, and easy-to-shop store by restocking and styling displays.
  • Use in-store technology to support customers shopping in-store or online.
  • Remain open to trying new tasks, helping where needed, and learning as the work changes.
  • Support teammates, share ideas, and contribute to a positive store environment.

Benefits

  • Flexible scheduling.
  • Employee discount on UO products.
  • Opportunities to grow within the brand.
  • Hands-on experience with fashion, culture, and retail.
  • Medical, dental, and vision benefits, PTO, employee discounts, and retirement savings; availability and eligibility may depend on location and employment status.
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