Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters•Palo Alto, CA

15d•Onsite

About The Position

Seasonal Brand Ambassadors bring Urban Outfitters to life through authentic customer connections, personal style, and enthusiasm for pop culture. They create a fun, distinctive shopping experience while helping customers and supporting the store team. The role involves sharing knowledge of products, trends, drops, and promotions; maintaining an inspiring and organized salesfloor; and using in-store technology to support in-store and online shopping. Team members are expected to be flexible, learn as they go, and contribute to a positive team environment.

Requirements

Genuine love for Urban Outfitters.
Confidence expressing personal style and creativity.
People-first mindset and enjoyment of meeting and helping others.
Collaborative attitude and positive energy.
Comfort working in a fast-moving, changing environment.
Flexibility to work nights, weekends, and holidays.

Nice To Haves

Experience in retail or customer service is a plus, but not required.

Responsibilities

Express individuality, creativity, and perspective while representing the Urban Outfitters brand.
Stay informed about product drops, trends, and in-store and online happenings.
Engage customers in authentic conversations and inform them about exclusive drops and promotions.
Share enthusiasm for products and help create memorable customer experiences.
Maintain an inspiring, organized, and easy-to-shop store by restocking and styling displays.
Use in-store technology to support customers shopping in-store, online, or through a combination of channels.
Be flexible, learn new tasks, and help where needed.
Support teammates, share ideas, and contribute to a positive store environment.