Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters•Natick, MA
•Onsite

About The Position

Urban Outfitters Seasonal Brand Ambassadors bring the brand to life through authentic connections, personal style, and enthusiasm for pop culture. They create a fun, genuine customer experience, stay informed about trends and product drops, and help customers shop in-store and online. The role also helps maintain an inspiring, organized, and on-brand store environment while supporting the team and adapting to changing daily needs.

Requirements

  • Genuine interest in Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • People-first mindset and enjoyment of meeting and helping others.
  • Collaborative attitude and positive energy.
  • Comfort working in a fast-moving, changing environment.
  • Flexibility to work nights, weekends, and holidays.

Nice To Haves

  • Retail or customer service experience.

Responsibilities

  • Express individuality and creativity while staying informed about product drops, trends, and in-store and online activity.
  • Engage customers in authentic conversations, share information about exclusive drops and promotions, and recommend products with genuine enthusiasm.
  • Help maintain an inspiring, organized, easy-to-shop store by restocking and styling displays.
  • Use in-store technology to support customers shopping in-store, online, or across both channels.
  • Remain open to trying new tasks, learning, and helping where needed.
  • Support teammates, share ideas, and contribute to a positive store environment.

Benefits

  • Flexible scheduling.
  • Employee discount on Urban Outfitters products.
  • Opportunities to grow within the brand.
  • Hands-on experience with fashion, culture, and retail.
  • Medical benefits.
  • Dental insurance.
  • Vision insurance.
  • Paid time off.
  • Retirement savings.
  • Generous employee discounts.
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