Seasonal Brand Ambassador (Chicago)

DiptyqueChicago, IL
Onsite

About The Position

Diptyque Distribution LLC. is seeking enthusiastic and customer-focused Seasonal Brand Ambassadors to represent our luxury fragrance and home goods brand during peak seasons. You will be responsible for creating an exceptional in-store experience, educating clients on Diptyque's unique story and products, and driving sales.

Requirements

  • Previous experience in luxury retail, beauty, or a customer-facing role is highly preferred.
  • A genuine passion for luxury products, fragrance, and the Diptyque brand.
  • Exceptional communication and interpersonal skills, with the ability to engage diverse clientele.
  • Proven ability to work effectively in a fast-paced retail environment.
  • Strong organizational skills and attention to detail.
  • Ability to stand for extended periods and lift up to 20 lbs.
  • Flexibility to work a seasonal schedule, including evenings, weekends, and holidays.
  • Fluency in English; additional language skills are a plus.
  • High school diploma or equivalent required.

Nice To Haves

  • Additional language skills are a plus.

Responsibilities

  • Deliver outstanding customer service by greeting and engaging with clients, understanding their needs, and providing personalized product recommendations.
  • Clearly articulate the history, inspiration, and unique qualities of Diptyque products, including fragrances, candles, body care, and accessories.
  • Conduct product demonstrations and sampling to enhance the client experience.
  • Maintain an immaculate and organized sales floor, ensuring products are beautifully displayed and replenished.
  • Process sales transactions accurately and efficiently using the point-of-sale system.
  • Assist with inventory management, including receiving shipments, stocking shelves, and conducting visual merchandising updates.
  • Support the store team in achieving sales targets and operational goals.
  • Represent the Diptyque brand with professionalism, passion, and a commitment to luxury service.
  • Adhere to all company policies and procedures.

Benefits

  • Support your personal and professional development within a committed and talented team united in a shared adventure.
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