Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters•San Francisco, CA
•Onsite

About The Position

Seasonal Brand Ambassadors bring Urban Outfitters to life by creating authentic, fun, and distinctive customer experiences. The role involves expressing personal style and creativity, staying current on product drops and trends, engaging customers, and helping maintain an inspiring and easy-to-shop store. Ambassadors use in-store technology to support customers shopping in-store or online, adapt to changing needs, and contribute positively to a collaborative team.

Requirements

  • Genuine love for Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • A people-first mindset and enjoyment of meeting and helping others.
  • Collaborative attitude and positive energy.
  • Comfort working in a fast-moving, changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Experience in retail or customer service.

Responsibilities

  • Represent the Urban Outfitters brand through individuality, creativity, and personal perspective.
  • Stay informed about product drops, trends, and what is happening in-store and online.
  • Engage customers in authentic conversations and share information about exclusive drops, promotions, and products.
  • Help create memorable customer experiences that encourage customers to return.
  • Maintain an inspiring, organized, and easy-to-shop store by restocking and styling displays.
  • Use in-store technology to support customers shopping in-store, online, or across channels.
  • Remain open to learning, trying new tasks, and helping where needed.
  • Support teammates, share ideas, and contribute to a positive store environment.

Benefits

  • Flexible scheduling.
  • Employee discount on Urban Outfitters products.
  • Opportunities to grow within the brand.
  • Hands-on experience with fashion, culture, and retail.
  • Medical, dental, and vision benefits.
  • Paid time off.
  • Retirement savings.
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