Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters•Danbury, CT
•Onsite

About The Position

Urban Outfitters is hiring a Seasonal Brand Ambassador to bring the brand to life through personal style, authentic customer connections, and enthusiasm for pop culture. The role focuses on creating an engaging, fun, and distinctive customer experience while staying informed about products, trends, and in-store and online activity. Brand Ambassadors engage customers, share information about product drops and promotions, help maintain an organized and inspiring sales floor, and use in-store technology to support different ways of shopping. They work collaboratively, adapt to changing needs, and contribute to a positive store environment. Retail or customer service experience is a plus but is not required. The position is located at 7 Backus Ave, Danbury, Connecticut.

Requirements

  • Genuine interest in Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • A people-first mindset and enjoyment of meeting and helping others.
  • A collaborative attitude and positive energy.
  • Comfort working in a fast-moving, changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Experience in retail or customer service.

Responsibilities

  • Represent the Urban Outfitters brand through individuality, creativity, and personal perspective.
  • Stay informed about product drops, trends, and developments in-store and online.
  • Engage customers in authentic conversations and share information about exclusive drops and promotions.
  • Create memorable customer experiences by sharing enthusiasm for products.
  • Help maintain an inspiring, organized, and easy-to-shop store by restocking and styling displays.
  • Use in-store technology to support customers shopping in-store or online.
  • Adapt to changing tasks, try new things, and help where needed.
  • Support the team, share ideas, and contribute to a positive store environment.

Benefits

  • Flexible scheduling.
  • Employee discount on Urban Outfitters products.
  • Opportunities to grow within the brand.
  • Hands-on experience with fashion, culture, and retail.
  • Medical, dental, and vision benefits.
  • Paid time off.
  • Retirement savings.
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