Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters • Madison, WI

19d • Onsite

About The Position

Urban Outfitters Seasonal Brand Ambassadors help bring the brand to life by creating authentic, fun, and distinctive customer experiences. The role centers on connecting with customers, expressing personal style and creativity, staying informed about trends and product releases, and contributing to an inviting store environment. Ambassadors use in-store technology to support customers shopping in-store or online, adapt to changing needs, and work collaboratively with the team. Retail or customer service experience is helpful but not required.

Requirements

• Genuine love for Urban Outfitters.
• Confidence expressing personal style and creativity.
• People-first mindset and enjoyment of meeting and helping others.
• Collaborative attitude and positive energy.
• Comfort working in a fast-moving, ever-changing environment.
• Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

• Experience in retail or customer service.

Responsibilities

• Represent the Urban Outfitters brand through individuality, creativity, and personal perspective.
• Stay informed about product drops, trends, and happenings in-store and online.
• Engage customers in authentic conversations and share information about exclusive drops and promotions.
• Help customers discover products and create memorable shopping experiences.
• Maintain an inspiring, organized, and easy-to-shop store through restocking and styling displays.
• Use in-store technology to support customers shopping in-store or online.
• Adapt to changing tasks, learn as needed, and step in where support is needed.
• Support teammates, share ideas, and contribute to a positive store environment.

Benefits

• Flexible scheduling.
• Employee discount on Urban Outfitters products.
• Opportunities to grow within the brand.
• Hands-on experience with fashion, culture, and retail.
• Medical benefits.
• Dental insurance.
• Vision insurance.
• Paid time off.
• Retirement savings.
• Additional comprehensive perks and benefits, subject to location and employment status.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed