Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters•Wauwatosa, WI
•Onsite

About The Position

Seasonal Brand Ambassadors bring Urban Outfitters to life through authentic connections, personal style, and enthusiasm for pop culture. They help create a fun, genuine customer experience while expressing individuality and staying current on trends and products. The role supports customers on the sales floor, helps maintain an inspiring and organized store, and uses in-store technology to support different ways of shopping. Team members are expected to remain flexible, learn as they go, and contribute to a positive, collaborative store environment.

Requirements

  • Genuine love for Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • People-first mindset and enjoyment of meeting and helping others.
  • Collaborative attitude and positive energy.
  • Comfort working in a fast-moving, changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Experience in retail or customer service.

Responsibilities

  • Represent the Urban Outfitters brand through individuality, creativity, and personal perspective; stay informed about product drops, trends, and in-store and online activity.
  • Engage customers in authentic conversations, inform them about exclusive drops and promotions, and share enthusiasm for products.
  • Help maintain an inspiring, organized, and easy-to-shop store by restocking and styling displays.
  • Use in-store technology to support customers shopping in-store, online, or through other channels.
  • Remain open to new tasks, help where needed, and learn as the work changes.
  • Support teammates, share ideas, and help create a positive store environment.

Benefits

  • Flexible scheduling.
  • Employee discount on Urban Outfitters products.
  • Opportunities to grow within the brand.
  • Hands-on experience with fashion, culture, and retail.
  • Medical, dental, and vision benefits, subject to location and employment-status eligibility.
  • Paid time off (PTO), subject to location and employment-status eligibility.
  • Retirement savings, subject to location and employment-status eligibility.
  • Additional employee perks and benefits, subject to location and employment-status eligibility.
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