Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters • Washington, DC

23d • Onsite

About The Position

Urban Outfitters Seasonal Brand Ambassadors bring the brand to life through authentic customer connections, personal style, creativity, and an interest in pop culture. They create an engaging and welcoming shopping experience, stay informed about products and trends, and help customers shop in-store and online. The role involves maintaining an inspiring, organized salesfloor, working collaboratively with the team, and adapting to changing needs. Retail or customer service experience is a plus but is not required.

Requirements

• A genuine love for Urban Outfitters.
• Confidence expressing personal style and creativity.
• A people-first mindset and enjoyment of meeting and helping others.
• A collaborative attitude and positive energy.
• Comfort working in a fast-moving, ever-changing environment.
• Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

• Retail or customer service experience.

Responsibilities

• Express individuality, creativity, and perspective while representing the Urban Outfitters brand.
• Stay informed about product drops, trends, and in-store and online developments.
• Engage customers in authentic conversations and inform them about exclusive product drops and promotions.
• Share enthusiasm for products and create memorable customer experiences.
• Maintain an inspiring, organized, and easy-to-shop salesfloor by restocking and styling displays.
• Use in-store technology to support customers shopping in-store or online.
• Adapt to changing needs, try new tasks, and learn on the job.
• Support teammates, share ideas, and contribute to a positive store environment.

Benefits

• Flexible scheduling.
• Employee discount on Urban Outfitters products.
• Opportunities to grow within the brand.
• Hands-on experience with fashion, culture, and retail.
• Medical, dental, and vision benefits, subject to location and employment-status eligibility.
• Paid time off (PTO), subject to location and employment-status eligibility.
• Retirement savings, subject to location and employment-status eligibility.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed