Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters•Boston, MA

3d•Onsite

About The Position

Urban Outfitters Seasonal Brand Ambassadors bring the brand to life by building genuine customer connections, expressing personal style, and sharing an enthusiasm for pop culture and trends. The role focuses on creating an authentic, fun, and distinctly Urban Outfitters shopping experience while helping customers in the store and through in-store technology that supports online and other shopping options. Ambassadors help keep the store organized, inspiring, and easy to shop by restocking and styling displays. They collaborate with teammates, adapt to changing needs, and stay informed about products, promotions, exclusive drops, and trends. The position is located at 361 Newbury St, Boston, Massachusetts, 02115.

Requirements

A genuine love for Urban Outfitters.
Confidence expressing personal style and creativity.
A people-first mindset and enjoyment of meeting and helping others.
A collaborative attitude and positive energy.
Comfort working in a fast-moving, ever-changing environment.
Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

Experience in retail or customer service.

Responsibilities

Represent the Urban Outfitters brand through individuality, creativity, and personal perspective.
Stay informed about product drops, trends, and what is happening in-store and online.
Engage customers in authentic conversations and share information about exclusive drops, promotions, and products.
Help create memorable customer experiences that encourage customers to return.
Maintain an inspiring, organized, and easy-to-shop store by restocking and styling displays.
Use in-store technology to support customers shopping in-store, online, or across shopping channels.
Adapt to new tasks, assist where needed, and learn as the role and daily needs change.
Support teammates, share ideas, and contribute to a positive store environment.