Insomniac - EDC Orlando 2026 Seasonal Box Office Attendant

Live Nation Entertainment • Orlando, FL

4d • $17 - $19 • Onsite

About The Position

Insomniac is seeking a highly motivated self-starter with a passion for dance music and a love for box office support to join their team for EDC Orlando 2026. The Box Office Attendant will be responsible for providing a high level of customer service related to ticketing at the box office or ticket resolution areas.

Requirements

• Sales and customer service-related work experience is preferred.
• Must feel comfortable with using a computer.
• Interact professionally with all levels of individuals in a courteous manner.
• Must be able to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
• Employee must maintain and carry a valid driver’s license at all times.
• Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

Nice To Haves

• Enjoy dance music.

Responsibilities

• Actively participate in a training session for the Front Gate box office system in order to effectively help patrons who need assistance regarding their ticket order.
• Quickly and efficiently identify a customer’s will call order by verifying all pertinent customer information including the customer’s name, email and credit card in order to distribute tickets to patron’s properly.
• Resolve any scanning issues that may occur with a patron’s ticket at the gate in a timely and courteous manner.
• Accurately administer cash and credit card transactions with Front Gate POS system.
• Contact supervisor for unanswered questions.
• Maintain a professional, upbeat attitude and smile at all times in a fast paced environment.
• Keep area clean and organized.
• Understand surroundings and all published festival information and be prepared to provide effective, correct information about the event.
• Take extraordinary initiative when answering attendee’s questions.
• Treat all attendees with equal respect and sincerity.
• Understand evacuation procedures and safe refuge locations prior to the opening of each show.
• Report to Box Office Management.

Benefits

• Encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed