Seasonal Beauty Advisor

Ulta Beauty, Inc.•Orem, UT

About The Position

The Seasonal Beauty Advisor provides an exceptional experience for Ulta Beauty guests by identifying individual needs, completing cashier tasks, keeping fixtures stocked, maintaining store cleanliness, and carrying out assigned duties. The role supports the leadership team by contributing to sales and in-store events, delivering guest service, and following operating procedures and compliance standards. It calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. The Beauty Advisor helps meet store goals for retail and service sales, guest loyalty, omni-channel sales, and shrink. They greet and assist guests, recommend products and services, handle transactions and online orders, perform makeup applications and skincare analyses, and support appointments and in-store events. They also stay informed about products, collaborate with colleagues, participate in training, maintain store standards, replenish merchandise, assist with resets and inventory, process shipments, and follow loss-prevention practices. The position requires a flexible schedule that includes days, evenings, weekends, and holidays. Work involves continuous mobility and frequent physical activity throughout the store, including lifting, carrying, or moving items weighing up to 25 pounds.

Requirements

  • Demonstrated passion for guest service and competency in selling.
  • Proficiency with basic technology, such as point-of-sale systems and Apple devices.
  • Ability to build and maintain strong customer relationships.
  • Ability to troubleshoot.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • High school diploma.
  • One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

  • Contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
  • Greet and engage guests, identify their needs, answer questions, share promotions, and recommend complementary products and services.
  • Handle customer service, sales, refunds, exchanges, and online orders courteously.
  • Perform makeup applications, skincare analyses, and product demonstrations.
  • Book appointments and support services and in-store events.
  • Stay informed about new and existing products and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Support an inclusive environment for teammates, peers, and guests.
  • Explain the guest loyalty program, including credit and the Ulta Beauty app.
  • Collaborate with managers and associates to help grow the business.
  • Participate in ongoing brand, category, and professional development training.
  • Follow company policies, procedures, standards, and dress code.
  • Keep assigned areas replenished, signed, and faced, and ensure testers are available.
  • Maintain cleanliness and store standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
  • Assist with merchandise resets, planograms, displays, physical inventory, and shipment processing and unloading.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.
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