Seasonal Beauty Advisor

Ulta Beauty, Inc.•Apopka, FL

About The Position

The Seasonal Beauty Advisor provides an exceptional experience for Ulta Beauty guests by determining their individual needs, performing cashier tasks, keeping fixtures stocked, maintaining store cleanliness, and completing assigned tasks. The role supports the leadership team in store performance, guest service, and compliance with operating procedures. It requires a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. The Beauty Advisor contributes to retail and service sales, guest loyalty, omni-channel sales, and loss prevention goals. The position includes engaging with guests, answering product and service questions, processing transactions and online orders, performing makeup applications and skincare analysis, and supporting appointments and in-store events. Advisors stay current on products and services, participate in training, and work collaboratively with store teams. The role also involves following company policies and dress standards, replenishing and maintaining assigned areas, maintaining store cleanliness, supporting merchandise resets and inventory activities, processing shipments, and protecting company assets. The position requires a flexible schedule that may include days, evenings, weekends, and holidays. Physical work includes mobility throughout the store, frequent standing and other movements, lifting or moving up to 25 pounds, and handling objects.

Requirements

  • Demonstrated passion for guest service and competency for selling.
  • Proficiency with basic technology, such as point-of-sale systems and Apple devices.
  • Ability to build and maintain strong customer relationships.
  • Ability to troubleshoot.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible schedule including days, evenings, weekends, and holidays.
  • High school diploma preferred.
  • One year of relevant work experience or an equivalent combination of education and relevant work experience preferred.

Nice To Haves

  • High school diploma.
  • One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

  • Contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
  • Greet and engage guests, personalize service, answer questions, share promotions, and recommend products and services.
  • Handle customer service, sales, refunds, exchanges, and online orders courteously.
  • Perform makeup applications, skincare analysis, and product demonstrations.
  • Book appointments and support services and in-store events.
  • Stay informed about products and services and communicate their ingredients and benefits to guests.
  • Maintain prompt, regular attendance.
  • Support an inclusive environment for teammates, peers, and guests.
  • Share information about the guest loyalty program, credit, and Ulta Beauty app.
  • Collaborate with managers and associates to help grow the business.
  • Participate in ongoing training and professional development.
  • Follow Ulta Beauty policies, procedures, standards, and dress code.
  • Keep assigned work areas replenished, signed, and faced, and ensure testers are available.
  • Maintain cleanliness and store standards in the salesfloor, restrooms, cashwrap, backroom, and break area.
  • Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing.
  • Follow loss prevention practices and protect company assets.
  • Complete other operational tasks as directed.
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