Seasonal Associate

Carters Inc.•Chicago Ridge, IL
•$15 - $17

About The Position

As a Seasonal Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, introduce them to baby essentials, and help them find products for important moments in their parenting journey. The role is based in a welcoming and inclusive environment that values employees’ skills and talents. Carter’s offers training and development programs and opportunities to build skills and grow in the role or beyond. The position requires providing customer assistance in a busy retail environment, supporting omnichannel shopping, processing sales, replenishing merchandise, and helping maintain a safe and clean store. Availability may include days, nights, weekends, and holidays as scheduled. This is a seasonal position. Compensation ranges from $14.50 to $16.50 per hour, based on experience and location.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers with a warm greeting and assist with product styles, features, and benefits.
  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Assist with omnichannel services as needed to support a positive shopping experience.
  • Execute and expedite point-of-sale/register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules intended to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program tuition-free GED or bachelor’s degree opportunities, or English as a second language learning.
  • Professional and personal development, including programs to grow in the current role and beyond.
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