Seasonal Associate

Carter's•Hanover, MD

About The Position

As a Seasonal Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, help them find products for babies and young children, and support families through important moments in their parenting journey. You will work in a welcoming and inclusive retail environment that values and optimizes employees’ skills and talents. Carter’s is the largest North American apparel retailer exclusively for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company emphasizes caring, teamwork, flexibility, and growth, and offers training and development opportunities. Compensation ranges from $15.00 to $17.00 per hour based on experience and location.

Requirements

  • A positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Support omnichannel needs to ensure a positive shopping experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules intended to fit employees’ lives, with hours of operation that support balancing work and personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree education or English as a second language learning.
  • Professional and personal development opportunities, including development programs for growth in the current role and beyond.
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