Seasonal Associate

Carter's•Coral Springs, FL

About The Position

As a Seasonal Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, assist them with product styles, features, and benefits, and help create a positive shopping experience. The role is part of a welcoming and inclusive environment that values and optimizes employees’ skills and talents. Seasonal Associates may join Carter’s for a season or pursue longer-term growth with the company.

Requirements

  • A positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
  • Proactively resolve customer issues and serve multiple customers in a busy retail environment.
  • Assist with omnichannel needs to ensure a positive shopping experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to help balance work and personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program, which helps employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
  • Professional and personal development, including development programs to support growth in the current role and beyond.
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