About The Position

The Seasonal Administrative Support Colleague supports the General Manager and the Colleague/Customer Experience, performs store administrative functions, and supports the People Strategy. This customer- and colleague-facing role provides a great customer experience and high-touch organization and communication in support of store and HR initiatives and functions.

Requirements

  • High school diploma or equivalent; candidates with this qualification are encouraged to apply.
  • 1–2 years of related experience.
  • Effectively communicate and present information in one-on-one and small-group situations to customers and internal and external business partners at all levels.
  • Ability to effectively plan and execute strategies.
  • Ability to monitor and maneuver workflow to achieve priorities.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

  • Support the General Manager and Customer Experience by prioritizing in-store and online customers, assisting customers who visit the Executive Office or Store Manager office, responding to customer concerns promptly, and providing floor support as needed.
  • Support store administrative functions, including Cash Office functions, and assist the General Manager and Administrative Support Colleagues as needed.
  • Support the People Strategy by helping store management source applicants through online resources and the in-store referral program.
  • Oversee candidate management, including recruiting, hiring, candidate correspondence, and onboarding coordination.
  • Retain documents through the Imaging Documenting System and in-store hires.

Benefits

  • Performance and referral bonus opportunities
  • Sales commissions
  • Merchandise discounts
  • Inclusive, challenging, and fun work environment
  • Employee Assistance Program with mental health and financial literacy resources
  • Colleague Resource Groups and give-back/volunteer opportunities
  • Empowerment to perform impactful work with tangible results
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