Seasonal ACA Telesales Representative

Keystone Advisors•Houston, TX

13d•Onsite

About The Position

Keystone Advisors is a fast-growing company seeking talented professionals to join our seasonal ACA Sales team. If you are motivated by helping customers, achieving sales goals, and making a positive impact, Keystone may be the right opportunity for you. We are seeking licensed Bilingual ACA Telesales Representatives (Spanish) to support our seasonal enrollment operations. In this role, you will assist customers in understanding ACA products and services, provide exceptional customer experiences, and help drive customer growth during our peak enrollment season. This is a seasonal position with the opportunity to earn competitive hourly pay, bonuses, and commissions based on performance. Seasonal employment is based on business needs and enrollment demand.

Requirements

High School Diploma or equivalent
Active Group 1 – Life and Health Insurance License
Ability to maintain Continuing Education (CE) requirements to keep license active
Ability to pass state-required background checks for licensing purposes
Ability to pass an employer background check
Bilingual in English and Spanish required
Strong knowledge of CRM systems and Microsoft Office Suite

Nice To Haves

3+ years of experience in customer service, sales, healthcare, insurance, or a related industry preferred
Proven ability to meet or exceed sales goals and conversion targets
Strong communication and relationship-building skills
Self-motivated with a positive and energetic attitude
Strong sales and customer service skills
Excellent verbal and written communication skills in both English and Spanish
Ability to demonstrate empathy, patience, and professionalism with customers
Strong attention to detail and organizational skills
Ability to multitask in a fast-paced call center environment
Competitive spirit with a passion for achieving results
Ability to work independently while contributing to a team environment

Responsibilities

Handle inbound sales calls from customers interested in ACA products and services
Make outbound calls to prospective customers and leads as needed
Educate customers on available ACA plans and options
Assess customer needs and recommend appropriate plans based on eligibility and requirements
Promote company products and services while maintaining compliance standards
Provide accurate and professional customer support throughout the enrollment process
Document customer interactions and maintain accurate records in CRM systems
Meet key performance indicators, including sales activity, call quality, compliance, and enrollment goals
Stay updated on ACA regulations, company initiatives, market changes, and process updates
Perform other duties as assigned