Seafood Manager

Hy-Vee • Gretna, NE

16h • Onsite

About The Position

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Seafood Service/Meat Manager is responsible for presenting the freshest and best quality product at a competitive retail price to customers, training employees, writing work schedules, displaying merchandise, and managing the department to company guidelines and expectations. This role requires a strong focus on customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability.

Requirements

• High School or equivalent experience
• Food safety training
• Over three years up to five years of similar or related work experience.
• Ability to solve practical problems with a variety of variables and limited standardization.
• Ability to interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Ability to compose original correspondence.
• Ability to follow technical manuals.
• Increased contact with people.

Nice To Haves

• Supervisory experience

Responsibilities

• Maintains a positive attitude and creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Encourages employees to greet and speak to customers, providing prompt, courteous, and efficient service.
• Sets department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability.
• Greets customers in a friendly manner, learns their names, and addresses them by name whenever possible.
• Assists customers by escorting them to products, securing out-of-reach items, loading/unloading heavy items, and noting/passing along customer suggestions.
• Answers the telephone promptly and provides friendly, helpful service, including taking product orders.
• Trains, supervises, disciplines, and evaluates all department employees.
• Determines weekly work schedules and establishes a daily work plan for the department.
• Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
• Communicates with employees regarding sales and ideas.
• Handles and satisfies customer issues.
• Figures retail pricing and ensures correct pricing.
• Analyzes weekly and monthly sales and trends, prepares ad projections, and writes ads.
• Plans displays, promotions, and determines pre-orders.
• Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
• Understands and troubleshoots equipment and ensures maintenance is performed.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Conducts inventory of the department.
• Ensures pricing is competitive in the market area.
• Attends meetings and seminars.
• Fills displays, checks in delivered merchandise, and works in the sales area.
• Performs departmental duties as needed.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Benefits

• Competitive retail price
• Company guidelines and expectations
• Friendliness and teamwork
• Customer service
• Employee relations
• Cleanliness
• Sanitation
• Professional appearance
• Profitability
• Prompt, courteous, and efficient service
• Product orders
• Employee training
• Employee supervision
• Employee discipline
• Employee evaluation
• Work schedules
• Daily work plans
• Signage and displays
• Merchandise replenishment
• Sales and ideas communication
• Customer issue resolution
• Retail pricing
• Ad projections
• Ad writing
• Display planning
• Promotion planning
• Pre-order determination
• Temperature and storage procedures
• Product freshness
• Shrink control
• Equipment troubleshooting
• Equipment maintenance
• Personal hygiene adherence
• Dress code adherence
• Company policy adherence
• Individual store guideline adherence
• Inventory management
• Market competitive pricing
• Meeting attendance
• Seminar attendance
• Merchandise receiving
• Sales area work
• Confidential information access (employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, warehouse pricing)
• Responsibility for company assets (equipment and merchandise)
• Daily contact with customers, suppliers/vendors, and the general public
• Contact with Federal/State Governmental or Regulatory Agencies

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED