Seafood Manager

Weis Markets•Dundalk, MD

About The Position

The Seafood Manager oversees the seafood department and its associates, promoting positive customer service, department performance, product quality, food safety, and profitability. The role includes managing inventory and orders, maintaining product availability and freshness, developing merchandising displays, controlling expenses, and coordinating with other departments and the store manager. The manager supervises scheduling, training, performance recognition, interviews, and annual reviews for department associates, and may assist with receiving, unloading, stocking, and other store departments as needed. The position also involves serving customers, taking orders and special requests, providing seafood preparation information, weighing and wrapping merchandise, maintaining required logs and records, and ensuring displays and work areas are clean, organized, secure, and compliant with company procedures and health and OSHA requirements. Associates must use company-provided personal protective equipment and follow food and personal safety practices. The role requires a high school diploma or GED and at least three years of management experience in a retail, restaurant, or supermarket environment. An associate or bachelor's degree in a business-related or food-service-related field is desirable. The hourly pay range is $16.00 to $22.00. Benefits include health, dental and vision plans; flexible spending accounts; disability and life insurance; a 401(k); paid time off and sick pay; and other programs and voluntary benefits. A quarterly incentive may be available subject to eligibility and position-specific criteria.

Requirements

High school diploma or GED required.
At least three years of management experience in a retail, restaurant, or supermarket environment.
Ability to perform each essential duty satisfactorily, with or without an accommodation.
Ability to use company-provided personal protective equipment and follow applicable food and personal safety procedures.

Nice To Haves

Associate or bachelor's degree in a business-related or food-service-related field is desirable.

Responsibilities

Promote positive customer relations and customer-focused behavior among associates; greet customers, answer questions, address concerns, and take customer orders.
Focus on continuous improvement in department operations and performance.
Manage inventory levels and orders, maintain organized backroom storage, and ensure products are replenished to meet customer demand.
Schedule, train, recognize, and supervise Seafood associates; delegate work assignments and participate in interviews and annual performance reviews.
Use the Learning Management System for current and new associates.
Develop localized merchandising plans and create displays for new, seasonal, and other products; coordinate cross-merchandising with other departments and the store manager.
Monitor competitor activity related to merchandising, pricing, quality, and comparison signage.
Prepare and maintain inventory records and logs, calculate gross monthly profits, and verify department deliveries and invoices for accurate billing.
Inspect deliveries for product quality and quantity; oversee receiving, dating, stocking, rotation, and storage practices.
Monitor product freshness and quality; handle spoiled, damaged, or near-expiration product according to procedures and remove unsaleable product.
Control department expenses, labor costs, damage, spoilage, and shrink; ensure company recipes are followed for prepared products.
Keep the seafood area stocked, appealing, accurately priced, and properly signed; set up displays and rotate products.
Provide customers with seafood suggestions and preparation information, accept future-delivery orders, and help fulfill special requests.
Weigh and wrap merchandise and apply labels showing price and weight.
Maintain required freshness and quality logs and complete product logs.
Follow food and personal safety codes, use company-provided PPE, and maintain department, backroom, and receiving-area security and organization, including 5S procedures.
Maintain sanitation by following cleaning schedules and department guidelines for work areas, equipment, counters, and display cases; dispose of trash properly.
Cooperate with coworkers and supervisors to ensure smooth department and store operations; assist other departments and perform related duties as assigned.
May help unload, unpack, break down, and transport deliveries or merchandise, and may assist with baling cardboard if trained.