Seafood Clerk

New Leaf•Santa Cruz, CA

13d

About The Position

The Seafood Clerk provides exceptional customer service while maintaining product quality, presentation, and cleanliness in the seafood department. The role prepares, packages, labels, and displays fresh and frozen seafood according to company standards, customer requests, and food-safety requirements. The clerk assists customers with product information and cooking recommendations and helps maintain inventory, displays, equipment, and work areas. The position supports company values and sustainability guidelines and follows applicable safety policies and regulations. Previous seafood or food-service experience is preferred but not required; on-the-job training is provided.

Requirements

Basic ability to read and interpret documents.
Basic math and computation skills for weighing products and calculating prices.
Ability to understand and follow verbal and written instructions and exercise good judgment.
Ability to speak, read, and understand English for this customer-service-driven position.
Ability to stand and walk frequently and use hands and wrists to handle, grasp, and feel objects.
Ability to lift, carry, push, or pull items weighing up to 50 pounds.
Ability to work with frequent exposure to cold temperatures while handling seafood products.

Nice To Haves

Previous seafood or food-service experience is preferred but not required.
Strong verbal communication skills are preferred.
Knowledge of English is preferred.

Responsibilities

Provide friendly, courteous, and knowledgeable customer service, share product knowledge, help customers locate items, and offer cooking tips and recommendations.
Prepare, package, and label fresh and frozen seafood according to company standards and customer requests.
Store and display seafood according to safety and quality standards, monitoring temperature and freshness.
Rotate stock, monitor expiration dates, and discard outdated or damaged products to maintain freshness and minimize waste.
Maintain attractive, fully stocked, clean, and organized seafood displays and cases.
Use scales, knives, and other department tools safely and efficiently to cut, weigh, and prepare seafood orders.
Follow food-safety, handling, sanitation, and cleanliness procedures and comply with health regulations.
Assist with receiving, checking, and stocking seafood deliveries and other inventory management.
Collaborate with the Seafood Manager to align product availability, quality, and variety with customer preferences and department goals.
Assist with special orders and prepare products for customer pickup as needed.
Participate in department meetings and training sessions to stay current on products, techniques, and company policies.
Maintain clean work areas, seafood cases, counters, equipment, and tools, meeting sanitation standards.
Ensure signage, pricing, and product labels are accurate and displayed.
Follow company seafood-sourcing and conservation guidelines and promote sustainability initiatives.
Adhere to work and safety policies, applicable regulations, company policies, and department standards.
Perform other duties as assigned by the Seafood Manager or store leadership.