Seafood Assistant Department Manager

Hy-Vee•Savage, MN

22h•Onsite

About The Position

Provides prompt, efficient and friendly customer service. Assists Department Manager to present the freshest, most innovative, and best quality products at a competitive retail price to customers. This role is accountable and reports to the District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Meat Department Manager; Assistant Meat Department Manager, and Seafood Service Meat Manager. Clerks report to this position.

Requirements

High school or equivalent education, and food safety.
Over one year up to three years of similar or related work experience.
Ability to solve practical problems with a variety of variables and limited standardization.
Ability to interpret instructions.
Ability to do arithmetic calculations involving fractions, decimals, and percentages.
Ability to compose original correspondence.
Ability to follow technical manuals.
Increased contact with people.
Must be physically able to perform medium work exerting up to 50 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Nice To Haves

Experience with knives, slicers, steamers, pallet jack, scales, calculator, computer, phone, tenderizers, saw, grinder, computer, Telexon ordering unit, and C.A.R.S. reordering system.

Responsibilities

Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
Smiles and greets customers in a friendly manner.
Makes an effort to learn customers’ names and address them by name whenever possible.
Assists customers by escorting them to products, securing products out of reach, loading/unloading heavy items, and noting/passing along customer suggestions.
Answers the telephone promptly and provides friendly, helpful service, including taking product orders.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Ensures department standards are met.
Offers meal solutions and gives advice on preparation to customers.
Assists department manager in writing ads, figuring department projections and actuals, merchandising products, and scheduling employees.
Prepares product for display and special orders, including cutting meat and seafood correctly.
Orders products, determines pricing, and controls inventory.
Reviews product status and appearance for freshness, pulls stale product, rotates, or replenishes.
Assists with determining specials and demonstrations.
Trains new employees.
Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
Handles and satisfies customer issues.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Assumes management duties in absence of Department Manager.
Assists with inventory.
Assists in other areas of store as needed.
Performs other job-related duties and special projects as required.