Sea Import Freight Forwarding Agent - copy

LEMAN•Cranford, NJ

1d•Onsite

About The Position

We are seeking a talented and motivated individual to join our rapidly growing team. LEMAN is a forward-thinking, value-driven, and people-centric organization established in 1900, employing over 800 dedicated people worldwide. We endeavor to lead a culture of quality and collaboration, where everyone feels empowered to be their best. Every day, we help companies and people all over the world by delivering high-quality logistics and transport solutions. We provide supply chain and transport solutions in 150+ countries through our own offices and a network of close partners, with a focus on personalized customer care and individual needs and solutions. We are large enough to deliver high-quality global supply chain solutions while remaining small enough to care about each and every one of our customers.

Requirements

High school diploma is required.
Adaptable – responds effectively to changes in situation or information.
Exceptional interpersonal, analytical, problem-solving, and communication skills required.
Ability to work independently, multi-task, prioritize, and have strong time management.
Flexible, adaptable, detail-oriented, and self-motivated.

Nice To Haves

Associate degree in Business, Logistics, or similar, a plus.

Responsibilities

Handle Ocean import and export shipments from start to finish, ensuring smooth and efficient customs clearance and delivery.
Coordinate with clients, shipping lines, and other stakeholders to ensure timely and accurate processing of shipments.
Prepare USA import documentation, including customs entries, invoices, and bills of lading.
File ISF for customers and coordinate.
Maintain and grow business within their customer portfolio.
Work with various ocean carriers and other vendors providing services to LEMAN and its customers.
Issue quotations and bookings per customer requests.
Accurate and timely invoice for both customers and agents.
Ensure LEMAN receives correct and timely billings from vendors and agents.
Escalate customer complaints to branch management and commercial owner.
Close files as soon as all information is complete. Profit and loss statements must be run and working files must be filed away.
Perform other duties as assigned.