Scrum Master-Global Payments Engineering

Scotiabank • Toronto, ON

24d • Onsite

About The Position

Contributes to the overall success of the Global Payments Technology in Canada and globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. The role offers exposure to a wide range of technologies, problem domains, and stakeholders.

Requirements

• Bachelor’s degree in Computer Science, Business, or related field (or equivalent practical experience).
• 3+ years of experience as a Scrum Master or in an Agile delivery role.
• Proven track record of facilitating Scrum ceremonies and coaching teams on Agile principles.
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) required.
• Familiarity with Agile tools such as Jira, Azure DevOps, or Rally.
• Understanding of software development lifecycle and DevOps practices.
• Strong facilitation, communication, and conflict-resolution skills.
• Ability to influence without authority and foster a collaborative team environment.

Nice To Haves

• Spanish speaking
• Experience working in scaled Agile environments (SAFe, LeSS).
• Knowledge of test automation and CI/CD practices.
• Additional Agile certifications (e.g., SAFe, PMI-ACP) are a plus.

Responsibilities

• Facilitate Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Coach and mentor the development team and stakeholders on Agile principles and Scrum practices to ensure continuous improvement.
• Remove impediments and blockers that hinder the team’s progress, ensuring smooth delivery of sprint goals.
• Collaborate with Product Owners to maintain a well-groomed backlog and ensure clarity of user stories and acceptance criteria.
• Track and report team performance metrics (e.g., velocity, burndown charts) to provide transparency and support data-driven decisions.
• Promote a culture of accountability, collaboration, and continuous improvement within the team.
• Ensure adherence to Agile best practices and help the team adapt processes to optimize delivery.
• Facilitate communication between the development team, stakeholders, and other teams to ensure alignment and resolve dependencies.
• Support release planning and coordinate with other Scrum Masters for cross-team initiatives.
• Advocate for quality and predictability by encouraging test automation, definition of done compliance, and technical excellence.
• Champion CI/CD best practices and improve reliability monitoring.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Benefits

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Opportunities for community engagement & belonging with our various programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level