Scrum Master

Blue Cross of Idaho•Bozeman, MT

8d•$106,762 - $197,311

About The Position

Our Scrum Masters / Team Coaches guide, mentor, and empower Agile teams at Blue Cross of Idaho to achieve high performance and deliver customer value within our SAFe operating model. Acting as servant leaders and coaches, they support teams that may use Scrum, Kanban, or other Agile ways of working, while helping align team execution to Agile Release Train (ART) objectives, organizational priorities, and continuous improvement practices. They collaborate with business and technology partners to strengthen delivery, transparency, and team effectiveness.

Requirements

Minimum 5 years’ experience serving as a Scrum Master, Team Coach, or Agile practitioner supporting software delivery teams, including coaching teams and stakeholders in Agile and SAFe practices within a scaled delivery environment.
Bachelor’s Degree or equivalent work experience
International Degree equivalency
SAFe Scrum Master (SSM) or more advanced coaching-oriented Agile / SAFe certification + 2 years additional relevant experience
Associate’s Degree + 2 years additional experience (Two years’ relevant work experience is equivalent to one-year college)

Nice To Haves

Knowledge and use of modern engineering and delivery practices such as automated testing, continuous integration and delivery, DevOps, and built-in quality
Experience supporting teams using multiple Agile approaches, including Scrum, Kanban, and other Lean-Agile practices
History of continued and recent education in Scrum, SAFe, and team coaching through training, conferences, communities of practice, and self-study
Experience using Agile delivery tools such as Jira and Confluence to manage team flow, delivery visibility, and work tracking
Experience using AI tools to support Agile teams through coaching preparation, workflow insights, facilitation support, knowledge sharing, or continuous improvement while applying sound judgment and responsible use practices

Responsibilities

Coordinate, facilitate, and support Agile planning and execution activities at the team and ART levels, including preparation for and participation in PI Planning and other SAFe events
Coach and mentor teams, Product Owners, and stakeholders on effective Lean-Agile execution, team practices, and continuous improvement within the SAFe framework
Develop and strengthen Scrum Master / Team Coach and Product Owner partnerships while contributing meaningfully to the organization’s Lean-Agile maturity and role adoption
Lead and support teams through its delivery lifecycle by facilitating team events, improving backlog readiness with the Product Owner, and enabling effective planning, review, and retrospection for Scrum or flow-based teams
Remove impediments or guide teams in resolving impediments by engaging the right partners, escalating when appropriate, and addressing systemic blockers to flow
Assess and coach teams and the broader organization in the effective use of SAFe, Scrum, Kanban, and Lean-Agile practices to strengthen maturity, improve collaboration, and increase predictability, quality, and value delivery
Leverage flow metrics such as capacity, predictability, throughput, and cycle time to help teams and the broader organization inspect, adapt, and improve delivery outcomes
Improve transparency by helping communicate team progress, risks, dependencies, and outcomes to stakeholders and partners across the organization
Facilitate healthy discussion, collaborative decision-making, and constructive conflict resolution across teams and stakeholders
Help teams achieve higher levels of delivery maturity by improving ways of working, team norms, quality practices, and flow efficiency
Build a trusting and safe environment where issues can be raised openly and addressed with respect, accountability, and a focus on learning and problem solving
Perform other duties and responsibilities as assigned.