Scrum Master (SAFe / Agile Release Train - Communications)

Capgemini•New York, NY
•$89,000 - $124,000•Hybrid

About The Position

Capgemini is seeking an experienced Scrum Master with program-level delivery experience to support a Communications Agile Release Train (ART) within a large insurance transformation. The role focuses on agile execution, cross-team dependency management, and coordination with internal platform teams and external vendors in a co-sourced delivery model. The position is based in New York City and follows a hybrid schedule of three days per week onsite. It is full-time and does not offer visa sponsorship; applicants must be U.S. citizens or lawful permanent residents authorized to work full-time in the United States. The Scrum Master facilitates Scrum ceremonies for one or more teams, supports PI Planning and ART-level activities in alignment with SAFe practices, and helps teams deliver predictably. The role partners with RTEs, Product Managers, Product Owners, and Solution Leads while coordinating timelines, addressing impediments and risks, and communicating program-level status and dependencies. The posted base compensation range is $89,000 to $124,000. Candidates may also be eligible for variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a benefits package to regular full-time employees, subject to local policy and eligibility. Benefits may include paid time off, company holidays, personal days, sick leave, medical, dental and vision coverage, retirement savings plans, life and disability insurance, and employee assistance programs.

Requirements

  • 8 or more years of total IT experience, including 5 or more years in a Scrum Master role.
  • Hands-on experience working in SAFe / Agile Release Train (ART) environments.
  • Proven experience supporting PI Planning and ART-level ceremonies.
  • Strong experience managing cross-team, cross-ART, and third-party dependencies.
  • Experience working in co-sourced delivery models with onshore and offshore teams.
  • Strong communication, facilitation, and stakeholder management skills.
  • Proficiency with Jira, Azure DevOps, or Rally.
  • Must be a U.S. citizen or lawful permanent resident (Green Card holder) authorized to work full-time in the United States; visa sponsorship is not offered.

Nice To Haves

  • Experience supporting Communications, Digital, or MarTech Agile Release Trains.
  • Exposure to customer communications platforms such as OpenText Exstream, xPression, Quadient, or Adobe.
  • Experience within the insurance or financial services domain.
  • SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), and/or PMP certification.

Responsibilities

  • Facilitate Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives for one or more teams within the Communications ART.
  • Support PI Planning, iteration execution, and ART-level ceremonies in alignment with SAFe Agile practices.
  • Identify, track, and proactively manage dependencies across teams, ARTs, shared services, and third-party vendors.
  • Coordinate delivery timelines with internal platform and integration teams and external partners.
  • Remove impediments, manage risks, and drive predictable sprint and PI delivery.
  • Maintain and communicate program-level status, risks, and dependency dashboards.
  • Partner closely with RTEs, Product Managers, Product Owners, and Solution Leads.

Benefits

  • Paid time off, including vacation of 12–25 days depending on employee grade, company-paid holidays, personal days, and sick leave, according to policy.
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada).
  • Retirement savings plans, such as a 401(k) in the U.S. or RRSP in Canada.
  • Life and disability insurance.
  • Employee assistance programs.
  • Other benefits as provided by local policy and eligibility.
  • Potential eligibility for variable incentives, bonuses, or commissions, depending on the position and applicable laws.
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