Scrum Master

EXLPittsburgh, PA
$100,000 - $110,000

About The Position

Seeking an experienced Scrum Master to drive Agile delivery across two parallel Full Stack Development teams — facilitating ceremonies, managing cross-team dependencies, and ensuring predictable, high-quality sprint delivery.

Requirements

  • 7–10 years IT experience with 5+ years as a Scrum Master, handling 2+ concurrent Agile teams.
  • Strong SDLC understanding of full stack development (front-end, back-end, APIs, CI/CD).
  • CSM or PSM certification (mandatory); expert in Jira/Azure DevOps.
  • Proven cross-team dependency and release coordination skills.
  • Excellent facilitation, conflict-resolution, and stakeholder-management skills.

Nice To Haves

  • SAFe/scaled Agile experience
  • Kanban
  • prior technical background
  • PMI-ACP

Responsibilities

  • Facilitate all Scrum ceremonies (Planning, Stand-ups, Reviews, Retrospectives, Refinement) for two teams running parallel sprints.
  • Synchronize sprint cadences and release planning across both teams; manage cross-team dependencies.
  • Proactively identify and remove impediments, risks, and blockers with clear escalation paths.
  • Track and report Agile metrics — velocity, burndown, cycle time, sprint predictability — to stakeholders.
  • Partner with Product Owners to maintain a healthy, refined backlog (2–3 sprints ahead) for both teams.
  • Coach teams toward self-organization and continuous improvement; drive retrospective actions to closure.
  • Shield teams from scope churn; manage stakeholder expectations on scope and timelines.
  • Administer Jira/Azure DevOps boards, dashboards, and reports; enforce DoR/DoD and story hygiene.
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