Scrum Master

HEXAWARE

10h•Hybrid

About The Position

Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance. With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware s commitment towards creating smiles. At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together. We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion the driving force that makes one smile and innovate, create, and make a difference every day.

Requirements

8+ years delivering technology initiatives, with recent experience as a dedicated Scrum Master in SAFe or comparable Agile environments.
Proven facilitation of PI Planning and iteration ceremonies; experience coordinating cross-team dependencies and risks.
Expertise with Azure DevOps (or similar) for backlog management, reporting/dashboards, and end-to-end traceability.
Strong knowledge of Lean-Agile, Scrum, Kanban, built-in quality, and DevSecOps; hands-on with flow metrics (throughput, cycle time, WIP, predictability).
Excellent stakeholder engagement and communication skills; ability to coach teams and influence across organizational boundaries.
Understanding of enterprise governance and controls (e.g., security reviews, change management, segregation of duties, approvals).

Responsibilities

Facilitate core SAFe and team ceremonies: Iteration Planning, Daily Team Sync, Backlog Refinement, Iteration Review, and Retrospectives.
Coordinate inputs/outputs with ART-level events, including PI Planning, System Demos, and Inspect & Adapt.
Visualize work, limit WIP, proactively remove impediments, and improve team throughput and predictability.
Coach on Agile practices and quality: SAFe principles, Scrum/Kanban practices, Definition of Ready/Done, built-in quality, and relentless improvement.
Prioritize and refine the backlog, define acceptance criteria and NFRs, and ensure iteration and PI readiness.
Engage in Scrum of Scrums, maintain the program board, and track ROAMed risks and impediments.
Manage boards, queries, dashboards, and traceability links in Azure DevOps (or equivalent).
Ensure traceability from features/stories to tests and releases; capture required approvals to support security, audit, and SDLC controls (e.g., ICFR).
Prepare release notes, change records, rollback plans, and stakeholder communications; facilitate post-release verification and learning.
Promote transparency, psychological safety, data-driven decisions, and continuous improvement experiments with measurable outcomes.