Scrum Master

goTenna•Jersey City, NJ

1h•$130,000 - $160,000

About The Position

We're seeking a proactive Scrum Master / Delivery Lead to serve as an impartial facilitator and Agile coach for our software development teams, product organization, and other key stakeholders. In this role, you'll hold teams accountable and foster collaboration, alignment, and transparency, while helping teams deliver high-quality products through predictable delivery and release milestones. You'll drive continuous improvement, facilitate Agile ceremonies, support backlog readiness and planning activities, remove impediments, manage risks and dependencies, and provide clear visibility into progress toward business and delivery objectives.

Requirements

3-5+ years as a Scrum Master or Delivery Lead supporting Agile software engineering teams.
Proven experience partnering with Product Owners to refine requirements, establish sprint goals, and ensure backlog readiness.
Strong cross-organizational facilitation skills and conflict resolution capabilities; able to hold teams accountable with expertise in addressing challenges and conflicts to promote a positive, collaborative environment.
Hands-on experience with Agile tooling (e.g., Jira, Confluence, Miro) for backlog and metrics.
Exposure to DevOps practices and release management coordination.
Solid understanding of Scrum and Agile principles.
Excellent communication skills with technical and non-technical stakeholders.
U.S. Citizen or Green Card Required
Eligibility to obtain and maintain a U.S. security clearance.

Nice To Haves

Scrum or Agile certifications (e.g., CSM, PSM I/II, SAFe, ICP-ACC).
Experience in multi-team or scaled environments with complex dependencies.
Background in metrics-driven improvement (e.g., cycle time, throughput, predictability).
Familiarity with product discovery practices and acceptance test–driven approaches.
Experience working in startup or fast-moving product environments.
Experience with AI-assisted workflows or developer tooling.
Experience working on government-focused projects.

Responsibilities

Facilitate Scrum events (Quarterly Planning, Sprint Planning, Daily Scrum, Sprint Review, Retrospective, etc.) and ensure outcomes are clear and actionable.
Partner with Product and Engineering leadership to improve backlog readiness, requirement quality, prioritization, and acceptance criteria clarity at an organization level.
Work with Product and Engineering Leads to support backlog refinement and readiness, ensuring work is clearly defined, appropriately scoped, and ready for development.
Identify, escalate, and remove delivery impediments while coordinating cross-functional dependencies and resolving execution risks.
Drive transparency, ownership, and accountability through delivery metrics, planning rigor, and effective cross-functional communication.
Provide transparent, data-driven reporting on progress, risks, dependencies, and delivery forecasts to support informed decision-making and predictable outcomes.
Coach teams to drive continuous improvement, optimize workflow efficiency, and drive predictable delivery.
Coordinate cross-team planning and alignment on objectives, dependencies, deliverables, and release timelines.
Facilitate cross-team collaboration to proactively identify, manage, and resolve inter-team dependencies, enabling effective planning and successful execution of complex initiatives.
Establish and maintain delivery metrics including cycle time, throughput, predictability, sprint health, and release performance.
Proactively identify delivery risks, dependencies, and execution bottlenecks and drive mitigation plans.
Coordinate release planning activities across Product, Engineering, QA, and other stakeholders.
Continuously evaluate and improve software delivery processes to increase efficiency, predictability, and quality.