Sr. Scrum Master

Newbold•Greenville, SC

9d•Hybrid

About The Position

We’re looking for an experienced Senior Scrum Master / Agile Delivery Lead to coach and support two software development squads. This is a hands-on Agile leadership role for someone who enjoys helping teams deliver better, work smarter, remove roadblocks, and continuously improve how software gets built and delivered. You’ll work closely with Product Owners, Software Engineers, technical leaders, and business stakeholders to improve delivery flow, quality, predictability, and customer value. If you enjoy coaching teams, digging into delivery metrics, challenging outdated processes, and helping teams become more independent and accountable, this could be a great fit.

Requirements

5+ years of experience as a Scrum Master, Senior Scrum Master, Agile Delivery Lead, Agile Coach, or similar role.
Experience supporting multiple software development squads.
Strong understanding of Agile principles and Scrum.
Proven experience coaching software development teams.
Experience partnering with and coaching Product Owners.
Strong backlog management and refinement experience.
Experience with User Stories, acceptance criteria, estimation, prioritization, and incremental delivery.
Experience identifying and removing delivery impediments.
Experience managing cross-team dependencies.
Experience using DORA metrics, Agile metrics, or software delivery metrics to drive improvements.
Strong Jira and Confluence experience or similar Agile delivery tools.
Strong facilitation and stakeholder-management skills.
Ability to work comfortably with both technical and business teams.
Comfortable asking questions, challenging assumptions, facilitating difficult conversations, and helping teams find better ways to deliver.

Nice To Haves

Experience in DevOps environments.
Experience with CI/CD.
Experience with AWS or other cloud platforms.
Experience with Agile transformation initiatives.
Experience with AI or Generative AI tools used within software development.
Experience in large or complex enterprise organizations.
Experience with organizational change or continuous improvement initiatives.
CSM, PSM, SAFe Scrum Master, or similar Agile certification.

Responsibilities

Serve as the Agile coach and delivery partner for two software development squads.
Coach teams on Agile principles, Scrum, and practical software delivery practices.
Help teams become more self-organizing, accountable, and effective.
Facilitate Sprint Planning, Daily Scrums, Sprint Reviews, Retrospectives, and backlog refinement.
Identify and remove roadblocks affecting delivery.
Help teams manage dependencies across other teams and stakeholders.
Encourage open communication, collaboration, and continuous improvement.
Keep Agile practices focused on delivering value rather than simply completing ceremonies.
Work closely with Product Owners to improve how work moves from an idea to delivered software.
Assist with backlog management and prioritization.
Assist with User Story development and refinement.
Assist with acceptance criteria.
Assist with estimation and planning.
Apply principles such as INVEST.
Identify MVPs and opportunities for incremental delivery.
Improve collaboration between Product Owners, engineers, customers, and stakeholders.
Help teams use Agile and software delivery metrics to understand where delivery is working and where improvements can be made.
Use metrics (e.g., Lead time, Cycle time, Deployment frequency, Mean time to recovery, Change success/failure rate, Throughput, Sprint predictability, DORA metrics) to help identify bottlenecks, dependencies, risks, and opportunities to improve delivery speed, quality, and predictability.
Support modern software development concepts and technologies such as DevOps, CI/CD, Cloud technologies (AWS), Automated testing, Modern SDLC practices, AI-assisted software development, and Generative AI tools.
Help teams identify practical ways these tools and practices can improve planning, development, testing, troubleshooting, documentation, and software delivery.